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Customer Service Callback Queues; Establishing a pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requiring that calls be returned in a specified manner; requiring the department to report specified information to the Legislature by a certain date, etc.
Introduced
Jan 13, 2026
Last Action
Mar 10, 2026
Session
FL 2026
Sponsors
2 primary · 1 co
Laid on Table, refer to HB 1031
Substituted HB 1031
Read 2nd time
Placed on Special Order Calendar, 03/10/26
Pending reference review -under Rule 4.7(2) - (Committee Substitute)
CS by Appropriations read 1st time
Placed on Calendar, on 2nd reading
CS by- Appropriations; YEAS 16 NAYS 0
On Committee agenda-- Appropriations, 03/02/26, 12:00 pm, 110 Senate Building
Favorable by Appropriations Committee on Transportation, Tourism, and Economic Development; YEAS 13 NAYS 0
Now in Appropriations
On Committee agenda-- Appropriations Committee on Transportation, Tourism, and Economic Development, 02/12/26, 2:30 pm, 110 Senate Building
Now in Appropriations Committee on Transportation, Tourism, and Economic Development
Favorable by Governmental Oversight and Accountability; YEAS 9 NAYS 0
On Committee agenda-- Governmental Oversight and Accountability, 02/02/26, 3:30 pm, 110 Senate Building
Introduced
Referred to Governmental Oversight and Accountability; Appropriations Committee on Transportation, Tourism, and Economic Development; Appropriations
Filed